Privacy Policy

Privacy Policy

Effective Date: 29/05/2025

This privacy policy sets out how Fiona Eaton Counselling, trading as Counselling Christian Leaders, uses and protects any information that you give when using this website.

Fiona Eaton Counselling is committed to protecting your privacy. If you are asked to provide information by which you can be identified when using this website, rest assured it will only be used in accordance with this privacy statement.

This policy may be updated from time to time. Please check this page periodically to ensure that you are happy with any changes.

What I Collect

I may collect and process the following information:

• Your name
• Contact information, including email address
• Any other information you voluntarily submit, such as through surveys or      feedback forms

Why I Collect It

The information I collect is used for the following purposes:

• Internal record keeping
• To improve my counselling services
• To send occasional updates about changes in service (only if you have given      explicit consent)

Lawful Basis for Processing

I collect and use your personal data under the lawful bases of:

• Consent  – when you explicitly agree to be contacted
• Contract  – to arrange or provide counselling services
• Legal  obligation – to comply with any legal requirements
• Legitimate interests – where necessary to improve services and communication

Security of Your Information

I am committed to ensuring that your personal data is secure. I have put in place suitable physical, electronic, and managerial measures to prevent unauthorised access, disclosure, or misuse.

Cookies

This website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help analyse web traffic or remember your preferences.

You can choose to accept or decline cookies through your browser settings.

Where Else My Profile Appears

My counselling profile is also available on external directories:

• Psychology Today
• BACP
• ACC
• COSRT
• ACTO

Each of these organisations maintains its own privacy policy. They may use anonymous data for statistical analysis, which is removed from their systems once processed.

External Links

This website may contain links to other websites. Once you leave this site, I cannot be responsible for the privacy practices of other sites. Please review their privacy policies separately.

Controlling Your Personal Information

You may restrict the collection or use of your data in the following ways:

• You can withdraw your consent at any time by contacting me at fionaeaton.counselling@gmail.com
• You  may request details of the personal data I hold about you
• You can request corrections to inaccurate or incomplete information

Your Data Protection Rights

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data I hold about you
• Request correction or erasure of your data
• Restrict or object to how I process your data
• Lodge a complaint with the ICO if you believe your data has been mishandled

Contact & Legal Information

Data Controller:
Fiona Eaton
Fiona Eaton Counselling (trading as Counselling Christian Leaders)
The Therapy Collective
6 Ermington Terrace, Mutley Plain
Mutley, Plymouth PL4 6QG
Email: fionaeaton.counselling@gmail.com

ICO Registration Number: ZA779757